It *does* work, but...
I have been a long time J&M Elite Headset user both on my previous 2014 HD Ultra Limited and most recently on my newly purchased 2017 Goldwing.
I bought this product along with 2 headset conversion kits. The installation was easy and very straight forward.
The description on Wingstuff from J&M says: "Now you can finally â€œCut-The-Cordâ€ between your helmet headset and the factory audio system on the GL1800/F6B WITHOUT sacrificing that great J&M sound!" That's definitly not the case at the present time.
Three problems I would like to mention about this accessory in its present state.
1. The music quality is downright bad. Songs seem to fad in and out and at times I could not even understand what song was playing. The sound is very "tinny" when playing the Goldwing radio through the headset. On the other hand, playing a song that was stored on my phone sounded great. This leads me to believe its a firmware problem with the dongle.
2. When talking to the passenger on the bike there is a delayed echo that is very disruptive in the headset of the person speaking. Again, this is not present when using the intercom from headset to headset without the bike sound system.
3. Instructions say when receiving a call the sound system on the motorcycle mutes. This does not happen. When I receive a call, I have to manually hit my mute button on the bike to hear the caller. The tech support guy I spoke to confirmed this is an issue.
J&M is a very reputable company and I have been very satisfied with their products. I feel that in time they will get this firmware issue with the dongle straightened out, however I cannot use or recommend this dongle to anyone at this time.
If I had known of these issues before investing this money, I would have purchased another product.
Since it is my understanding that sales are final on this product, I will wait and hope they fix these issues soon. Until that time, I'm streaming music from my phone and not using the on board sound system.
I'll definitely revise this review when it is fixed.
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