| I previously reviewed this item, and I mentioned that one of the connecting tabs broke while I screwed it into the top of the trunk. The rest of the product is very good and functional, but I wanted to make any future purchaser aware to be careful when attaching the connecting tabs.
Wingstuff reached out to me within 1 day of my review, and instead of offering me a replacement part (the broken connecting tab), they offered to ship a brand new replacement of the entire item (organizer, tabs, hardware, etc) at no charge.
Several days later, I received the replacement item, and I installed the replacement connecting tab, and now the organizer functions perfectly. Big thank you to WingStuff; You did the right thing, and this is why I've been a customer for the past 4 years. You have earned my future business, and I just wanted to share this great customer service story with other potential customers.
This is a great company, and they stand behind their products. Once again, thank you for a great customer experience, I would give you 6 Stars if available.