1 Member Review
Rear Speaker Attachment Kit for 2018+ Gold Wing
ITEM CODE: HO08B71MKCA00, SKU: HO08B71MKCA00
|I purchased the speaker attachment kit for the 2018 GL1800 non-tour model. On arrival, I opened the package and verified the core parts were all there in their wrappings. The installation guide that comes with it is excellent and following it was simple enough. The right side is the only side covered, but you basically do the same thing on the left side. This package was delivered from Honda USA according to the shipping label, so I have no issue with the distributor/supplier at all. What I didn't expect was at the very end of the installation when you inset the grilles and use the clasp nuts that Honda packaged and sent two left side grilles. Yes, I should have unbagged them and physically looked at them prior to starting installation, but I've never once had an incorrect kit sent from Honda before...I've been attempting to get either Honda or the folks that handled the order (which is NOT Wingstuff) to make it right by getting a RH grille and sending this second LH grille back, but going on 2 weeks now I've not received any feedback from emails sent, and phone calls result in "we're trying to get a hold of the right support person". That being said, I'm giving the review a 3 star, only because the kit was 85% correct, with very good instructions, and what I consider poor customer experience in resolving a problem.|
Was this helpful?