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The saga continues. . . First off, I did receive a bad piece of chrome from Big Bike Parts. However, I also received a call from Rick at Wingstuff who assured me that the part would be replaced free of charge (as it is under warranty) and I would be charged for nothing. THAT, my friends is customer service. I was told that Wingstuff would likely have to eat the cost of shipping as they would not be reimbursed by the manufacturer (again, shame on BBP) but they will not make the customer suffer for a manufacturing defect. I remain leary of BBP chrome, but the service and staff at Wingstuff is top notch. That is what the 5 stars is for. |
| Bike does not seem complete witout the rotor covers..? Easy install... |
| Good for night riding. Wish they were a little brighter. |
| Love the look. Gives the bike some "bling"... |
| This was a great buy. Keeps the bike clean in the parking lot at work... |
| If you ride... this is a must have. Installed it myself. For those of you that have gone before me the experience of cutting into the seat of your new bike is enough to question your sanity. But in the end there is no other comfort, hands down. |
| Purchased the antenna for balance. I did not like the single antenna look. Planning on buying the C.B. unit, however I have to save a few more bottle caps. It's not cheap. |
| This is the only way to go if your planning on having a rear passenger. Mounts to the side grab handle and it is secure... You can not say that for the trunk mounted armrest. They swing out and you do not need to move them when you open your trunk. This is the one. |
| This is the only way to go if your planning on having rear passengers. Mounts to the side grab handle and it is secure... You can not say that for the trunk mounted armrest. They swing out and you do not need to move them when you open your trunk. This is the one. |
| What else can be said about the lights. I have the clear. It is a must have. Quick side bar, had a L.E.D. burn out only after 2 months. No problems with having it replaced. |
| Just installed the lights. Great side profile. They are bright and yes..you can see them during the day. A must have if you ride in the late eve/night. |
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Follow up on the chrome problem. . . I AM returning the defective chrome, HOWEVER, I was informed by Wingstuff that I will be charged for shipping of the new part even though the old one is defective. I explained that seemed unfair as the part defect is not the customer's fault, but rather the manufacturer's, and that the manufacturer should eat the cost of shipping. I was informed that Big Bike Parts does NOT stand behind their products, unlike Kuryakyn. They also will not allow discounts on their items, even for VIP members, again unlike Kuryakyn. Lesson learned. No more Big Bike Parts for me. From now on it is strictly Kuryakyn. |