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01.24.2022
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ITEM: CI48014
05.19.2022
Follow-Up Review
| This is a follow-up to my previous review. Ciro, the manufacturer, customer service went out of their way solving the problems. Light now works w my Samsung phone. Turns out the location setting on the phone needs to be turned on. Apparently older phones did not require this. Now works fine. Ciro say they will update installation instructions that come with the product so users don't have same problem. I met up w Ciro at Daytona Bike week, they installed my 3rd time product. Maybe the first 2 products were just a bad lot. After several months of use, including 5 day road trips, everything is working flawlessly. Outstanding support and really cool product deserves 5 star, but due to my original problems I deducted one star. |
ITEM: CI48014
03.06.2022
Poor Quality Product
| Initially thought this was great product. Pros: great idea to work w smart phone, looks good as if it was an oem part and not too difficult to install. Cons: Does not work with every Samsung phone. My 5G samsung smart phone is 1 year old and this does not recognize this product. Manufacturer is supposedly working app company to fix this problem. Worse thing, however, is that some of the led lights burn out after only a few hours of operation . This has happened twice which is indicative of a poor quality product. Pain in the butt to remove and install replacement. Still waiting for replacement #3 to see if lights will stay fully operational. Will provide follow-up review if product problems get fixed. Light installed on my 2020 honda goldwing. |
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