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Stephen
MOUNT ANGEL, OR, US, 97362
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Stephen
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12.24.2014
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Plug & Play Wire Harness w/Relay
ITEM CODE: KU7673, SKU: KU7673
01.17.2015
Not so lucky
| This may be rather lenghty, but hopefully will save others the frustrations I experienced. I recently ordered the vertical hitch (7647) and this wiring harness from Wingstuff. The hitch went on beautifully and I'm very satisfied. The wiring harness is another story. During installation, followed instructions step by step. Got to the point that said to test the connection and got nothing. Had power going into relay box, but not coming out of it. Believing it was defective, called Wingstuff. They had me call Kuryaken Tech to get authorization to return to Wingstuff (disappointed in this procedure, as it was left to me to get the authorization and then call Wingstuff back, saying Kuryaken had authorized - I believe I should have only had to deal with Wingstuff). New harness was sent. Experienced exact same problem. Called Kuryaken tech and was told I had outdated instructions and to get latest online. So, this is first problem - not including accurate instructions with product). Finally got harness correctly installed. Next step was to attach 5-wire to 4-wire converter to enable 4-wire connection plug to trailer. Went to local NAPA store to get converter. Got it hooked up and did not work properly. Thinking it was defective, returned it for replacement. Replacement didn't work. Finally, it total frustration, made appointment at my Honda dealer to finish the job. They called me saying same thing - they thought converter I had was defective. After a lot of work on their part, they discovered it took a special proprietary converter....Kuryaken instructions say to use ANY 5-wire to 4-wire converter....WRONG!!! Bottom line, took 2 weeks and 4-hour shop bill (over $300) at Honda dealer to get wiring harness installed. Guess all the folks that report very easy installation had an inside track that I didn't have, but unless you're super savvy at wiring this, it's not a piece of cake. I found it to be a chicken rodeo. $269 for hitch, $100 in wiring parts and $300 in wiring labor plus many hours of labor outside of Honda dealer. |
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