Customer Testimonials
Dan S.
Yoqneam, Israel
My name is Dan, I am the GWRRA Chapter Director of Israel Chapter. Last September-October me and my wife Rachel were on a Coast to Coast trip in USA on our new Yellow GL 1800. Since myself and many other fellow members of our Chapter in Israel have had excellent experience ordering all kinds of Goldwing stuff from Wingstuff.com, I planned to visit their retail store and change tires at their service center in Lake Forest, California.
After ridding 10,000 within 5 weeks the bike needed also regular oil & filters change as well as 20,000 miles treatment for the bikes Traxxion suspensions. When we reached Wingstuff by the end of September 09 , I knew immediately that I took the right decision to trust the guys at Wingstuff to take care of my dear yellow baby before I will ship it from LA to Israel. The facilities there are really great! Everything is so professional and modern. They have a huge service maintainence area divided to few compartment [ it is very impressive to see how they converting GL to Trikes].
However the most pleasant surprise was the people who we met at Wingstuff. From the moment we get off our bike at the front of their store we received a very warm welcome. Everybody was interested to learn about our country and our trip. We received a very good assistant with what we needed and the bike received professional treatment as well as a lot of new STUFF.
We wish to thank very much to Don Ginter, Hank Herrera, and to all our new friends at Wingstuff.com for your warm welcome and the treatment you gave to our bike – we will never forget this visit. Rick Arnoldo, president of Wingstuff.com, you gave us the most warm welcome and friendship that we could expect during our long trip in US. Yes I agree with what you said to us – We are like family now.
We really wish to see you again sometime,
Dan & Rachel S.
GWRRA Chapter Director,
Yoqneam, Israel
Tyson A.
Singapore
Dear John, Rick and the entire staff at Wingstuff.com
I am Tyson, a Goldwinger from Singapore. I am a regular customer of your company for over the past few years. I want to take this opportunity to let you know that I am really impressed with your entire staff, in particular John, whom I have been dealing with all this time. Since day one, when I started placing orders with your company, John has NEVER let me down whenever I needed assistance or advice.
John and your entire Wingstuff staff have been the most efficient company I have ever come across. Not only is he always ready to offer his service, most importantly he knows all the products very well and is able to give me the right advice each time. He has NEVER failed to reply to my email, I am really impressed by his follow up and prompt replies. Whenever he says he will revert or reply after checking, he always keeps his promise.
I am happy to say John is an exemplary service staff who will attract and retain many satisfied customers. He deserves to be named as Best Service Staff at your company. I hope this letter will encourage your entire staff to continue with this high level of efficiency and customer service that has made Wingstuff.com and Cyclegiant.com such a wonderful place to shop or patronize.
Best Wishes to the entire staff at Wingstuff.com
Tyson, A
Goldwingers Singapore
Ellie,
Yehud, Israel
Dear Wingstuff.com,
WOW, wow, wow – I am riding a different Goldwing!!!
I cannot believe the difference this GL1800 traxxion kit has made to the bike. It feels planted, solid, precise, easy to manoeuvre (especially at low speeds), firm, vibration free & most of all COMFORTABLE. No more nasty shocks up my back, pothole surprises, or confused & flighty front end.
This morning, I was carving through long sweepers that previously felt dangerous on the wing. Now it holds its line perfectly. No over steer or bounciness. Amazing! I really can't put into words how the traxxion GL1800 suspension kit has transformed the bike.
I wish I would have done this upgrade at the very beginning. But i guess now I appreciate my 'new' ride even more. I took great...immense... pleasure throwing my OEM stock suspension parts into the garbage – exactly where they belong.
A big thanks to everyone that helped me import & install this kit.
I have left reviews on the wingstuff.com product pages.
Kind regards,
Ellie,
Yehud, Israel
Jeff C.
Kentville, Queensland, Australia
It is indeed a pleasure to deal with a company like Wingstuff who not only stock quality parts & accessories at very competitive prices but also offer extremely quick & courteous service.
I have ordered several items from Wingstuff on two separate occasions & both times the goods have arrived promptly, in good order & as advertised.
It is great to deal with a company that has a "no nonsense" work ethic.
Keep up the good work.
Best Regards Wingstuff
Jeff C, Kentville, Queensland, Australia
Mike A. (aka) abram1
Gary, Indiana
I've never had the pleasure of meeting Rick the owner of Wingstuff and Cyclegiant, but have had several encounters with him on the telephone needing help with questions regarding putting pictures up on my online profile page. I must say he is such a down to earth type of guy that takes time to work with you on individual projects like when I got hung up trying to load my favorite pictures to my Wingstuff photo gallery. The photo's I was trying to load were just way to big, he helped me tremendously by downsizing them for me by email and then they all worked just fine.
Thanks Rick
Mike A, Gary Indiana (aka) abram1
Mike A, Gary, Indiana
Karen R.
West Trenton, NJ
I am writing to compliment you on having a great company with great employees. I purchased my goldwing in 2007 and have since bought quite a few things from your company. Every time I call in with a question about an item your staff has always been professional, knowledgeable, helpful and friendly. Your products arrive on time and the installation has always been easy.
In 2007 I purchased a Nolan flip-face helmet with a J&M system installed. Unfortunately the fit was terrible (no fault of your great staff). This year I decided to bite the bullet and buy another helmet. Cameran was a great help. He helped me with sizing and offered to send the new helmet to me so I could wear it around the house to make sure it was comfortable. When I was sure it would be comfortable I returned it to him, along with the Nolan, and he removed the headset from the Noland and installed it in the new Shoei. I couldn't be happier.
I will be a customer for years to come, Thank You!
Karen R.
West Trenton, NJ
Colin W.
Ontario, Canada
Just a brief note to say Thank You. Your company certainly lives up to it's good reputation, which in these days, seems to be a rarae occurance.
A short time ago I ordered a "Superbrace" for my GL1800 and with the able assistance of your International customer service department rep Richard I recieved it yesterdaty afternoon as promised. They were extremely helpful in assisting me through the order process.
Thanks to everyone at Wingstuff for the great service!
Colin W., Ontario Canada
Tom R. Ironwood, Michigan
There should be more companies out there like Wing Stuff!! I placed an order for two helmets with headsets, tire pressure monitor, helmet shields, and lower cords to hook the communicators to my Goldwing. The order arrived but after unpacking found the two lower cords missing and one of the shields had a a small crack on the lens right where it is pressed into the frame, a FACTORY DEFECT, NOT Wing Stuff's fault.
I called their customer service department and was immediately transfered to the shipping department where my orginal order was looked up. The missing lower cords were sent out the very same day, with no hassle of any kind! I then went on to their return page and put in a request to return the defective helmet shield. That night I recieved the UPS label, PREPAID, by Wing Stuff! Again there was no hassle, just return and reorder!
All companies should be run as smoothly as this one and put the customer first! I've been a customer for two years now and will! continue to be a customer for many more years. Thank you Wing Stuff
Tom R. Ironwood, Michigan
Tamika B.
Roselle, NJ
Thank you so much for all the help you provided in selecting tires as a gift for a Goldwing 1800. I ride a Honda VTX 1300 and he wanted tires like mine. When I called to order them, the salesperson mentioned that the 1800 was too heavy for those tires and made suggestions. I followed his advice, and when I gave the gift, I said I consulted with Wingstuff to get the best tires for his bike. That was good enough and he was very happy not having tires like mine :) I also had a lot of other questions about tire pressure monitors, and you were patient and helpful. The tires were here the next day, and even with a snow storm in the northeast, everything else arrived very quickly. You are top notch and set the standard for outstanding customer service!
Tamika B.
Roselle, NJ
Durel, G.
Wingstuff Member Red Rider,
Iota, Louisiana
When I started dressing my bike I scanned the network for the best prices and services I could find. It all came down to Wingstuff and I never regretted it for a moment. What I visualized on my bike I thought would cost me a bundle, I compared prices with a number of other stores and there was no question that Wingstuff had them beat on 90% of all the accessories I wanted.
If you look at the Red-Riders ride in the Wingstuff members section, you'll see all the items I purchased from Wingstuff. Their staff does help you in any way possible if you have questions or need help over the telephone. Thank You Rick and all the Wingstuff guys, I'll make it to your retail store out in some day. Maybe I'll see you at Wing Ding in Tulsa, Oklahoma or Lexington, Kentucky in July 2009, as I plan to attend both events.
Thanks,
Durel G.
Wingstuff Member "Red Rider"
Iota, Louisiana
Joy H., Auckland, New Zealand
Hi Fellow Gold Wingers.
I just want to send my appreciation for the great Service I get from John in the International shipping department at Wingstuff.com in the USA. I reside in New Zealand and being female, sometimes I have trouble with parts and accessories. John is always helpful in answering my questions and putting me on the right track. It is sooo appreciated from half way across the other side of the world.
Joy H., Auckland, New Zealand
Nigel W., Caudete, Spain
Just wanted to say what great service I received from your company, along with great products and a very helpful staff. Nothing is too much for these guys. Delivery to Spain was fast considering the size of the order and distance.
Nigel W, Caudete, Spain
Issa W., Barstow, California
I recently had my GL1800 in your service department in Lake Forest, California and wanted to write about your Gold Wing technicians Dave and Charlie. What a pleasure it was to have people who really understand the needs of the customers and knowledgeable about Gold Wings and other motorcycles. Their ability to visualize what a customer is asking for is paramount in turning their motorcycle into a one of a kind master piece for each customers based on their individual needs.
The mechanical skills they have are very difficult to come by in addition they are very knowledgeable in recommending the best products and services that enhance the overall safety, performance, visibility, and comfort of each of your customers motorcycle. Your company selects products based on R&D of your company as well as customer consumer reviews. This is the best way to determine the needs of the market and to verify R&D and Q&A results.
Thanks Dave, Charlie, and Wingstuff's for turning my bike into a master piece. I highly recommend Wingstuff's service department to anyone who rides a Honda Gold Wing or other motorcycles even if you need to drive a far distance to get there. Make an appointment and stay at the hotel next door, its well worth driving the extra miles to receive this kind of high level service on your Gold Wing, you'll be glad you did.
Thanks,
Issa W., Barstow, California
Steve and Angela T., Camberley, Great Britain
Just wanted to say what great service we recieved from your company, along with great products and a very helpful staff. Nothing is too much for these guys. Delivery to the UK is fast considering the distance.
Hope to visit the shop in October while in Las Vegas & meet you all.
Cheers,
Steve and Angela T., Camberley, Great Britain
Surrey Wings
Ray F., Cedar City, Utah
Thanx for having great t-shirts!!!
I was having dinner at the local Chili's the other night, and a group of bikers came in and they were seated next to our group. My son pointed out that one of the couples were wearing Wingstuff t-shirts. We immediately struck up a conversation with them....
During the conversation, I told them that I was going to sell my Wing because I'm having my right ankle fused. They then told us that he has had his right ankle fused, and that he has no trouble with riding his Wing. What luck!!! Your Wingstuff t-shirts saved me. The other couple is Robert and Reggie, from Valley Center, California.
Thanx again to your great looking Goldwing clothing!!!
Ray F., Cedar City, Utah
Todd W., Magalia, CA
I cannot say enough about Rick, his staff, and this company Wingstuff.com. There is a reason they are the only place I order from.
First, his product list is top drawer. The pricing is right, delivery is prompt, and never a problem. His staff is exceptional, and if I call with questions, they treat me like a regular guy, not just a possible sale. They know their items, and have no problem suggesting something better priced if it suits. Now that's Old School.
Second, he stands behind his clients. I bought a J&M GPS/cell phone/radar integration kit through Rick. A few days after I received it, I installed the unit. It was faulty. No incoming call notification, no volume control on the GPS or phone (I could only call out) and a horrendously loud electrical `bark' in the speakers/headset on starting the bike that killed my ears. Even put it in another 1800 that already had a working unit, and it didn't work. After a week of trying (and I am very proficient with bike electronics) I called J&M to troubleshoot. They asked me to e-mail the owner (he was in Europe on vacation).
We e-mailed back and forth for another week, and I did everything he suggested with no positive results. He told me to send it to them at J&M to test, and not return it through Wingstuff. I sent it to J&M. After 2-3 more weeks, I called J&M and was told they had bench tested it and it seemed fine `to them'. I asked if they had actually tried putting it in! to a bike. No, they only bench test, and it was being sent back to me.
I called Rick at Wingstuff directly. There were no questions asked. He said he `had my back' and would work it out with J&M. Issued me a store credit on the spot. He didn't have to, but he did, Rick never hesitated. That one act on it's own forever earned my continued trust and loyalty.
I needed some "dealer only" Honda items. I got the part numbers, and ordered them through Wingstuff. They were less than or close to the price of ordering through another online discount company. Perfect, since it let me deal with the company I know and trust.
I can't say enough about this company. It has honestly been my privilege to be their customer. They rock.
Todd W., Magalia, CA
aka Toddicus on Wingstuff
Javier C, Tijuana, Mexico
Thanks for the awesome customer service you guys provide, you really deliver. I ordered a helmet on a tuesday and recieved the helmet within days, AWESOME!!! Other places told me a few weeks, I'm 200% serviced and satisfied, will recommend you guys to everyone. Thanks Again Guys.
Javier C, Tijuana, Mexico
Steven C, Pensacola, FL
Thanks for the great service and wonderful armrests for my lady, she is really enjoying them. I also wanted to thank you for maintaining such a wonderful website with such informative and helpful Gold Wing product reviews. I have been riding motorcycles for 23 years and it has always been a crap shoot when ordering accessories and aftermarket parts for my motorcycles.
I read all the reviews on your website and wanted to say thanks again for offering such a large variety of accessories at such reasonable prices. ALL my Gold Wing accessories will come from you in the future.
Sincerely,
Steve C, Pensacola, Fl
Colin H, Mount Isa Queensland Australia
As a new customer to Wingstuff.com, I recently made a purchase through your company.
The service I recieved was absolutely superb and the quality of the items purchased was A1, I will certainly continue to purchase through your company.
Colin H.
Mount Isa Queensland Australia
Kevin, Pittsburgh, PA.
Hello Wingstuff,
I just installed my Kuryakyn Rings of Fire just to name a few things I ordered from you, and let me tell you I love those lights. They really look great, people really turn their heads when I ride by, I enjoy riding my bike slow just so I can see people looking at my bike. I owe it all to the people at wingstuff.com, thanks for all your help and keep up the good work, my hat is off to all of you there,
Thanks Again
Kevin aka Wingrider, Pittsburgh, PA
Bob D, Medicine Hat, Alberta,Canada
Dear Wingstuff, I have a 1997 Honda GL1500 Goldwing SE and was surfing the net for extras for my bike when I came across WINGSTUFF.COM and I can tell you now that I don't shop anywhere but WINGSTUFF. Your prices and the great SERVICE just can't be beat anywhere else. Keep up the great work guy's and thank you again.
I'm putting an order together right now.
Bob D. Medicine Hat, Alberta,Canada
Mark O, Moorhead, MN
I just made my first purchase from Wingstuff about a week ago. The help that I received from their sales staff by telephone was in my opinion excellent. They were so helpful in the questions that I had and I look forward to ordering more accessories for my 2006 goldwing with your company.
Keep up the great job!!
Mark O
Moorhead,Mn
Brad S, Orofino, ID
I found Wingstuff a few years ago while surfing the net. I needed a helmet and ended up calling to make sure of the sizing. I got this guy on the phone (very nice) that helped me because all the sales people were busy. He told me he was helping out but seemed to know exactly what I was talking about. After I got my order placed he said," you have been very nice to talk with" and he asked me what size shirt I wore and sent me a shirt just for talking with him instead of waiting for another sales person to come to the phone. I found out just before I hung up the person I was talking with was Rick (the Owner/founder) of WingStuff.
I have talked with Rick and other staff members there several times since, I have spent a lot of time and money on Wingstuff and Cycle Giant (don't tell my wife) and I have never been disappointed in the service, quality or the people there.
Thank you for being there.
Brad S. Orofino, ID
Marc C, Torpoint, Cornwall, UK
Excellent service and great products!!. Shipping was very good and I was able to track my shipment from Wingstuff to the UK.
Well Impressed and will use you again.
Cheers,
Marc C, Torpoint, Cornwall, United Kingdom
Ed G, Bismarck, ND
I have spent hours on the internet looking for better prices and that has been hours all wasted. You may find a price that is comparable but believe me, it does not come with the service. My dealer even becomes agitated when I mention it because he says he cannot match it.
I have made several purchases through Wingstuff and I have never been disappointed. Whenever someone asks me where I got an accessory or item for my wing, I tell them Wingstuff and don't bother going anywhere else, it is not worth it.
Keep up the great work
Ed G, Bismarck, ND
Richard H, Claremont, California
I insure my bike with AAA of Southern California (liability, comprehensive and collision). I was getting concerned with the amount of insurance coverage I would have on the added accessories. I contacted my agent and was told that as long as I had receipts for all of it, and documented it all with photographs, it would all be covered. I went to Wingstuff and logged into My member homepage "order history" and that online order information from Wingstuff helped me document it all as I didn't have all the actual receipts that came with each order. Perhaps, this is still another positive use of the website. It was for me. Thanks Wingstuff
Richard H, Claremont, California
Brian W, Minco Oklahoma
WingStuff is the best out there, I have placed several orders and have not had a problem with any of them. You must appreciate the money we save here and the more you spend the more you save. This is compounded with the deep discounts of their VIP program and the free shipping.
This is great because I can actually justify to my wife that I need to spend $199 to get the free shipping. Thanks guys, wink wink. Also feedback from previous customers is always very valuable with all your consumer product reviews. I refer back to them all the time and it has really given me some really good ideas and was even able to fix a problem I thought I had with a product.
All around, the best prices and the only place you need to go to get that special item for your Gold Wing.
Brian W, Minco, Oklahoma
Vincent T, Victorville, California
I enjoy this web sight very much. Looks like you folks have done your homework here. The photos I posted of our 1995 GL1500 is the bike we just sold. But we will have our new one in 2 to 3 weeks. I can't wait. I feel just like a kid at Christmas.I can't wait to shop and get the new bike set up just the way I want. Thanks for being there for all us riders keep up the good work.
Vince T, Victorville, California
Alberto A, Muzquiz, Coahuila, Mexico
I have ordered from you twice from Mexico and I have recieved my orders without any difficulty. Although my Goldwing is a 1984 GL1200, I have still been able to dress it up custom here from your website..
Thank You very much Wingstuff
Alberto A, Muzquiz, Coahuila, Mexico
Mark and Lisa L, Victorville, California
Old time bikers,(well, me being the OLD one anyway, and my wife), from Harleys to a 07 Goldwing. Love it! Have been ordering items like crazy from wingstuff.com since early June, 2007. Excellent service and especially outstanding in customer satisfaction. Highly commend Rick and the staff. Thank You!!
Mark and Lisa L., Victorville, California
Mark W, White Bear Lake, MN
Glad to find a company like Wingstuff !!!!!!!! Your customer service is some of the best in the business. EVERY person I talked to at Wingstuff was kind, courteous and could not have been more helpful.
My phone call about the online purchase history was returned within hours the same day. (Ya gotta like that)
I would especially like to commend the young man who made sure ALL my questions were answered and that the items being ordered were in stock. (I'm sorry I don't remember his name, Brett maybe?) He has only been there a few weeks but he definitely had a handle on his job.
In today's competitive marketplace, you are truly a cut above the rest. It may not be very much, but you have all my business.
Thanks for the GREAT customer service !!!!!!
Mark W, White Bear Lake, MN
Jack W, Cincinnati, Ohio
I have recently ordered a great deal of accessories (Incuding 2 Arai Full Face Helmets with headsets). I feel compelled to let you know how pleased I am with your company Wingstuff.com.
After checking prices at various rallys and with other vendors online, I feel you have offered the best prices, made even better by the absence of sales tax and with free shipping. The thing that impressed me the most was the help you gave me with some problems I had. I mistakenly ordered one of the Arai helmets in the wrong size. Don't worry you took it back and sent me the right size, Thanks Don at Wingstuff.
I also had trouble with the installation of the chrome front cowl (my fault). Don't worry, your mechanic Dave walked me through the process over the telephone. I had problems with the lighted mirror trim and the gentleman who answered the phone had personal knowledge of the item and gave me valuable help.
How great to get help after the sale from knowledgable people, I sent you 3 photos of my 2007 Gold Wing and although you can't see all the Gold Wing accessories, it looks great. Thanks again and rest assured I will let all my riding companions know how great you people are.
Jack W, Cincinnati, Ohio
Benny F, Junction, Texas
This is THE place to dress up your GL!! If you are here, you already know how hard it is to beat Wingstuff prices. I am a pretty comparative shopper and can tell you it just isn't worth wasting your time looking for better pricing.
The service there is also just wonderful, Thanks Wingstuff
Benny F, Junction, Texas
Dave M, Lynn, MA
Just wanted to thank you for the seamless transaction - I didn't expect my tires for at least several more days. Keep up the great job.
Thanks,
Dave M, Lynn, MA
John W, Asheboro, North Carolina
Hello, just placed my first order with wing stuff and I was so impressed with the knowledge and help I got in placing my order. He was kind and understanding and I really do appreciate the help . I am a member of GWRRA , Chapter P (mid state goldwing ) in N.C. and I will tell everyone about WingStuff.com. I never got his name , but when I call back to order more parts for my 2007 gl1800, I will find out.
THANKS ALOT ,
JOHN W, Asheboro, NC
Tont W, Barnsley, England
Hi to you all over there in California from sunny England. Just reiceved my latest order once again it has been a pleasure to do buisness with you and have recomended you to countless friends on the Goldwing circuit. All the best to all you Wingers in California.
PS. LIVE THE DREAM.
Tony W, Barnsley, England
Rick F, Gulf Breeze, Florida
Finally, there is a company that stands behind it's products and understands what the term "customer satisfaction" really means. Wing Stuff does more than give these ideas "lip service" they give it true meaning. You can do business at Wing Stuff with complete confidence in not only what you are buying but who you are buying it from. They carry the best products and I believe, after having searched the web and local shops extensively, they have the best prices. They process an order and get it shipped quickly. They also keep you informed through e-mail as to the status of your order including the UPS tracking number. They do everything they can to please the customer so in my opinion you can just can't do better than Wing Stuff. Try this company and you'll be a long time customer.
Rick F, Gulf Breeze, FL
Fred F, Bradenton, Florida
Thank You Wingstuff,
Your staff has shocked me, They treat me like a valued customer!!!! I thought that had gone the way of the dinasours. They not only wanted my business they helped me any way they could including selling me a better procuct at a lower price that the one i was asking about.They are polite, knowledable, and professional. Is this new business moldel? It just might work. Your VIP club not a bad idea either it's saved me a lot of $$$$.The riders rating thing is great I'll never buy another part without the riders imput.But enough of this typing and poor spelling stuff I'll show you what I think of you with my orders and let my credit card do the talking. you are my only place I'll ever need for my bike's shing things. GREAT JOB GUYS!! THANK YOU.
Fred F, Bradenton, FL
Tim B, Duluth, Georgia
Just made my 2nd order for my 06 GL 1800. They have everything! I joined the VIP club and saved big time. I compare prices too, and they give you a genuine discount. I alway take advantage of the free shipping with a $200.00 purchase. More savings $$$. I had to call in a couple of times to ask a question and get the tracking# so I would know when my new toy's would arrive and the people where very nice.
Thanks for everything and keep up the good work.
Tim B, Duluth Georgia
Dan A, Noblesville, Indiana
Last summer my brother and I both bought new Goldwings. Within a short time I got to know Gary and later Rick and others at wingstuff.com. I quickly learned I could trust Gary's knowledge experience and advice and referred my brother to him. Since then we have relied on Gary's input on many things. My brother and I have enjoyed our own purchases as well as things we've bought for each other. Wingstuff makes it simple and easy to buy what you need and when you need it everytime. Recently I came across a new Joe Rocket mesh Goldwing jacket for ladies that wingstuff.com didn't have in stock. I called Gary, he researched it, talked with Rick and before I knew it my wife's new jacket was ordered. In anyone's book this represents the best in personal service and commitment to me as a customer. The cool thing is I don't feel like a customer but rather a friend. Thank you Gary and Rick for providing such a relationship! Between your personal touch and the VIP advantage! s I've become a loyal and lifetime customer and friend.
Thank you!!
Dan A, Noblesville, Indiana
Sam B, Marystown, Newfoundland
I have a 2001 honda goldwing 1800cc,with the monarch trike kit.All of my accessary on my bike, I got with you guys. From chrome parts to other things, all got from you.The amount of time it takes for me to get it from you is great. The service is great and the prices are always great to. Keep up the good work.
Sam B, Marystown, Newfoundland
Neal M, Savannah,GA
I just purchased the illumination kit for my 2002 Goldwing they look great! Now all of my riding buddies that have 2004 and newer want to upgrade theirs as well, great service and great products, Thanks Guys
Neal M., Savannah,GA
Mike A, Morrilton, AR
Dear Wingstuff,
My order i placed for armrest,drink holder and accessories plug for my wing fit great. I just placed my second order for accessories. Every thing fits great. Thanks for all of your help, Rick keep up the good work. All my buddies are looking at Wingstuff now!
Mike A., Morrilton AR
John Blue Mountains, Sydney, Australia
Having recently upgraded an '84 GL1200 for a wonderful new '06 GL1800, and with very little by way of accessories available here in Australia, I have tried a few different US suppliers for bits and pieces for our new bike. I have been very impressed with your website, your interest in owners, the choice of products, the reviews, and the promptness and accuracy of deliveries to come such a long way.
So far, my experience is that you live up to your mission statement very well, and I commend you for wonderful service!
Many thanks, and G'day to all at Wingstuff,
John, Blue Mountains, Australia
Doug, (Jax, FL)
I have a total of 8 bikes now including a 1986 GL1200 interstate and I bought a 2006 GL1800 last week. WOW what a difference between the two wings!
After doing much research, wingstuff.com saved me over $800 in parts/accessories in the last week alone! The VIP membership was a great idea guys! The service here is also something worth mentioning anytime I am around fellow wing'ers.
Thanks - Doug, (Jax, FL)
Mike & Patti, Marietta, Georgia
Great service, always ships fast, with top quality goods. A very satisfying experience!!!
Mike & Patti
Old Biker, Toonto, Ohio
Great company to purchase accessories or apparel. Ordered 2 Goldwing mellinum jackets fastest delivery ever(3 days). The stitching was different on one of the jackets, called customer service and a new jacket was shipped the same day. I have purchase from many on line stores for my bike but this is the only place to shop. A1+++ in my book.
Old Biker
Toonto,Ohio
Brian "Dol-Fin" C.
Birmingham, McCalla and Tuscaloosa Alabama
I have to say this is NOW the only place I shop for anything for my wing!!!! I have purchased from all over and NO ONE compares to the customer service that you get from Wingstuff.com. I am in the retail business, and preach customer service everyday. THE GUYS at WINGSTUFF.COM are the BEST . Everytime you call a human being answers the phone. WOW!!!!!! OH yea, and if you have any problem what so ever, THEY make it GO AWAY!!!! GOOD STUFF and its my only choice for anything online for my WING.
NEVER LOOSE FOCUS ON CUSTOMER SERVICE!!!!!
Brian "Dol-Fin" C.
Birmingham, McCalla and Tuscaloosa Alabama
Roll Tide Roll
Barry Goldwinger - New Salisbury, Indiana
Rick and the guys at Wingstuff.com are the best, I am so excited to find a place that appreciates my business and they know what they are talking about when it come to Goldwings. I really appreciate the time Rick spent to give me his advise on what to add and not to add to my 1800. Together, we added just the right amount of goodies to my 05 bright blue 1800 to be an award winning head turning masterpiece. Old and young.. even Harley lovers can't help but admire this bike.
Thanks to this beautiful work of art, several of our best friends are Goldwing owners and of course they are diehard wingstuff.com customers and lovers. Wingstuff.com is your "one stop Goldwing shop".
Barry Goldwinger - Indiana
Blair (BDC) - Jasper, Texas
I wanted to drop you a note to all of you at Wingstuff.com to let you know how much I appreciate the great products and even greater service that you provide.
As new (2006) GW1800 owners, we were faced with the need to "enhance" our already terrific new bike with some aftermarket bits. It was readilly apparent that the WWW had lots of stuff to offer from lots of websites. I am glad that I found your site and gave you a try for our first order. The service we recieved and the quality products confirmed our initial choice, and I've been back for a second order. When we had a problem with one product, Gary was there to provide personal service to set everything straight and to make sure the replacement item was shipped out straight away.
I really like the website, especially the product reviews. They have helped me make good choices, and as more folks contribute, I'm certain that I'll continue to read the reviews to see how others have faired with the items you offer.
Well, enough writing, it is time to go riding. See you out on the road.
Blair (BDC) - Jasper, Texas
Duane B - Bakersfield, California
Hello everyone at Wingstuff, noticed you had a testimonial area and I decided to email you my own, please post it on your website if you wish. How many times have you wished you could find a retailer that really cared about what he sells, and for the people he sells to? If you're like me, too many times to count. A little while back, some friends, my wife, and I took a little trek down to Wingstuff.com to meet, in person, some of the people there.
There is an old Honda advertising slogan that says; "You meet the nicest people on a Honda". In this case, it should be; "You meet the nicest people at Wingstuff.com, selling parts for Honda Goldwings". A while back I needed a new trunk lid, so instead of just selling me a brand new one Rick at Wingstuff was able to find me a 'used' (but really new), hole-less, color matched trunk lid in perfect condition for my bike at a killer price to match the new spoiler he ordered for me. Although he would have given me a better than retail price on a factory Honda replacement, he took the time to help me and found the used perfect one. Add a Kury rack and bag...perfect. I'm very pleased with Wingstuff's staff and parts availability, keep up the good work!
Duane B. - Bakersfield, California
Dee - New York-
Dear Rick & staff at Wingstuff.com,
I just wanted to drop you a note to thank you for having a great place to shop for not only our two Honda Goldwings, but my Honda Shadow too! I always know that you will have just what I am looking for and always the best price around. While we do check out other places, we always come back to buy from you.
When we meet new friends with Goldwings and the conversation turns to "Where can I get..." or "Where did you find that?" I always tell them to check out Wingstuff.com, and I tell them they will not be disappointed in the price or the service. I have never had a problem receiving or returning anything, you always make it super easy.
Thanks again and keep up the good work, Dee - New York-
P.S. The new website looks great and I like the member profile section
Al ( Big Al ) Henderson, Nevada
Heard you had a testimonial page on your new website layout and wanted to write something
Rick & I met back in '75 or '76 when he was working for Honda Performance in East Providence Rhode Island. At first I thought of him as a young kids first job. It wasn't long before I realized I only wanted to deal with him, although he became so popular that it wasn't easy when every time the phone rang they wanted to talk with Rick. We took a few trips together to Vermont on some of the nicest bike riding roads around. Then Rick left for more sunshine to Ca. in '86 or was it '87 (the memory bank gets worst with age).
The winters in New England was too quiet for Rick. We never lost touch. I retired in '86 and every year my wife & I took at least a month and traveled around the country putting on 10 - 12 thousand miles, and we would have the bike serviced where Rick was manager. We would go to dinner and Rick would always talk about his dream of someday working for himself. Even though we lived a distance away, if I had a problem I would always call Rick and ask his advice. In '94 we moved to Las Vegas Nevada, the winters were finally getting to us. While getting established in Nevada we didn't have time to take the month long rides and didn't trade bikes every two years like we used to, but still talked with Rick on the phone, and take 1-2 trips to Ca. every year and make it a point to see Rick.
Then Ricks dream came thru and Wingstuff was born. We finally purchased (on our 30th anniversary) GL1800 white 30th anniversary edition, and dressed it up with accessories purchased thru none other than Wingstuff. I didn't buy from him just because he was my friend, but because no one can match his prices item for item, and has what you want, and will steer you in the right direction in choosing the best product. Thanks Rick and all the great people at Wingstuff.com.
Your friend, Al ( Big Al ) Henderson, Nevada
Rodney, aka (Fire Buddy) San Clemente, California
First off, I'm one of the many Wingstuff local customers here in southern California, I will say they are by far the best motorcycle parts and accessory stores around, both localy and online.
Rick and staff not only provide their Goldwing customers with quality products, they also provide Harley and cruiser style riders the same fine customer service in their store and online with their Cyclegiant.com website. Although most of their employees ride Goldwings, they also help cruiser riders find what they need too. With a thriving online operation, they provide all their customers via the phone or website with the same customer service that is not generally provided by other companies.
I've been a customer of Wingstuff.com since I purchased my 05 Yellow in Feb of 2005, I really enjoy the opportunity that Rick & crew provide their local customers IE: those of us who can meet on a regular basis there on Saturdays to partake in the comrodery that abounds at their store, the opportunity to meet and greet many new customers each week while we are there, as well as the ones rated as regulars. Whether calling on the phone or in person, they always provide us with the FAMILY feeling that makes it comfortable, as well as enjoyable. Theres always free donuts and coffee provided there that ads to it also.
I have also found they stand behind their products, if ever a problem, they have always offered help when needing assistance in warranty issues in a very timely manner that stands out from all the rest.
Finally but not the last, they offer the best overall prices to their customers, almost everyone who works there rides a Goldwing, so they really know their products and always offer knowledgeable honest advice when we need it.
It is of great pleasure that I can do business with this fine retail motorcycle accessory store, when I heard there was a testimonial section, I was more than happy to share my experience, glad to have you guys around for all of us.
ROD AKA: FIREBUDDY
Sarah H. Tyler Texas
Just a letter of thanks to all of you at Wingstuff, I recieved my husbands accessories so quickly and I just love my Kuryakyn armrests. At the time I had alot of questions, so I called your toll free number for suggestions, the person I spoke to was so patient and helpful on the telephone with me in choosing the right brand, after hearing what I wanted he knew just what to recommend.
My husband and I have called many times since then and we feel like part of the family, that sales person who helped me over the phone even called me a week or so later to ask me how I liked them. Now thats customer service that you just can't find these days, I'm writing this to you guys because I am so happy I found your website and will tell anyone we meet about you guys for Goldwing accessories.
Also, I love the new website with the members pictures and wish lists. Sarah H. Tyler, Texas
John L. - (aka Son of Thunder) Las Vegas, Nevada
I first met Rick back in 2001 when Wingstuff was the supporting vendor at an event called Rally in the Valley, put on by GWRRA California chapter CA-1R. The next time I saw him was at another such Rally, where I bought an UltraGard half cover. Seems like the next few times I saw him, whether at a rally or during a rare visit to Wingstuff, he always had a smile and a Wingstuff t-shirt for me. I've never been a big spender on accessories, but that doesn't seem to matter to Rick. He has always been more than generous with his time, his smiles, and, of course, with those great prices.
The great thing is that when I call Wingstuff these days, it's easy to see that Rick has made every effort to insure that, even though his staff has grown considerably in the last few years, every customer will still get the same knowledgeable and friendly service Rick would give himself. Oh, and then there's the goodies he sells. The stuff I've purchased has been great, and the few times there's been a problem, it's always made right as quickly as possible.
The free t-shirts are gone, and that's understandable. But it's clear to see that some things about Wingstuff will never change, not if Rick has anything to say about it.
I recommend Wingstuff.com to anyone, and do business with Rick and the gang whenever possible!
John L. (aka Son of Thunder) - Las Vegas, Nevada
Dave B. Cleveland, Ohio
Dear Wingstuff, Just wanted to say how much we all appreciate you guys here, all my friends have Goldwings and we love your personal service, anytime I have a question your guys are so helpful and knowledgeable that although you have the lowest prices around, I would gladly pay more just for the great customer service you provide. Your website is so nice and I really like the member pages with the pictures, nice job..
Oh yes, the reviews and wish list are very helpful, Keep up the good work, we continue to be your on the road sales people out here in Ohio.
Sincerely, Dave B. Cleveland, Ohio
