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The Sena 20S Motorcycle Bluetooth Communication System is the latest communication device from Bluetooth leaders, Sena. The Sena 20S features a staggering 1.5 mile range, advanced Bluetooth 4.0 and a built-in FM radio tuner. Stay in contact by calling hands-free on your Bluetooth phone, rock out to your favorite riding jams in stereo or listen to voice instructions of GPS navigators by Bluetooth wirelessly, all the while having conversations in full duplex with a passenger or other motorcycle riders.
The 20S is a state-of-the-art motorcycle and powersports Bluetooth communication system. The unit provides a sleek and aerodynamic design that offers a versatile jog dial that maximizes the ease of use for riders.
The Sena 20S features several industry firsts for the motorcycle Bluetooth communication headset market. Bluetooth 4.0 technology with dual Bluetooth communication modules increases the performance and reliability of the headset while also allowing for increased high definition audio quality. The advanced Audio Multitasking allows for a seamless blend of incoming and outgoing audio to create a mixed audio experience versus the traditional interruption based audio technology of other Bluetooth devices. The audio multitasking function creates the most close-to-natural audio sound while running multiple audio functions simultaneously and intelligently.
With the 20S, users can call handsfree with their Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigation by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other riders.
Bluetooth 4.0 and Dual Bluetooth:
The unit itself seems to work great. Comm is clear. The problem is, there doesn't seem to be any available instructions that accurately describe how to make the unit do the varied functions it is supposed to do. It is much like getting a brand new smartphone with all the operating instructions in Chinese. Once you play with it for several hours you can get the basics. Very disappointed.
I purchased a 20S Dual Pack from WingStuff (matched price fast shipping). The first time I used the 20S it would drop connections and have various issues. Sena recommends you update the software as soon as you receive the unit. My first trip was with older software. When I tried to update the software it failed because it could not detect the 20S units. I looked on the web and saw this was a known issue. After working with Sena support they agreed to replace the two units. I was not happy that I had to pay the shipping to return a $500 defective item. I send them back 2nd delivery and four days after receiving them Sena processed my RMA. Today I received an email stating the it would be 2-3 weeks before they shipped out my replacement. The number on the email forces you to voice mail. I called their main support number and you are dropped after 12 minutes on hold. The 3rd time on hold I received an answer and the rep told me the units shipped yesterday. When I asked for a tracking number he said they don't us UPS or Fedx they ship on their own trucks (to my house). after 10 more minutes on hold he admitted they don't have any to ship out.
Have owned these units four month. They have been returned twice due to different issues. Each time they were out of service for over four weeks from the time they broke until replaced. When they work they are excellent as stated above, but being out of service 50% of the time is not acceptable, until quality control issues are addressed I would not recommend this product.
I ride a Goldwing 1800. Since correctly setting the units up for my bike, which primarily involved setting the correct intercom/audio overlay sensitivity, (very easy to adjust using the phone app)they have worked perfect. As soon as I turn my headset on it connects to my phone. I hit the intercom button to connect to my wife's headset and we are set to go. My music plays, then mutes down when we talk or the GPS gives direction. Wind rarely activates the intercom and I hear no wind noise when talking to my wife. Music and voice quality are excellent. My wife can listen to her own music or we can both listen to the same music. Phone calls are clear and no one can tell I'm on the bike. I have a sena SM 10 bluetooth transmitter plugged into the factory intercom connector, and can listen to the factory radio/CB/GPS as well. All works flawlessly together.
And we can't wait to show you how it's done!
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