20S Dual Pack Bluetooth Headset


20S Dual Pack Bluetooth Headset
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The Sena 20S Motorcycle Bluetooth Communication System is the latest communication device from Bluetooth leaders, Sena. The Sena 20S features a staggering 1.5 mile range, advanced Bluetooth 4.0 and a built-in FM radio tuner. Stay in contact by calling hands-free on your Bluetooth phone, rock out to your favorite riding jams in stereo or listen to voice instructions of GPS navigators by Bluetooth wirelessly, all the while having conversations in full duplex with a passenger or other motorcycle riders.

The 20S is a state-­of-­the-­art motorcycle and powersports Bluetooth communication system. The unit provides a sleek and aerodynamic design that offers a versatile jog dial that maximizes the ease of use for riders.

The Sena 20S features several industry firsts for the motorcycle Bluetooth communication headset market. Bluetooth 4.0 technology with dual Bluetooth communication modules increases the performance and reliability of the headset while also allowing for increased high definition audio quality. The advanced Audio Multitasking allows for a seamless blend of incoming and outgoing audio to create a mixed audio experience versus the traditional interruption based audio technology of other Bluetooth devices. The audio multitasking function creates the most close-to-natural audio sound while running multiple audio functions simultaneously and intelligently.

With the 20S, users can call hands­free with their Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigation by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other riders.


  • Bluetooth 4.0
  • Industry first dual Bluetooth module communication system
  • Audio Multitasking advanced audio management of intercom, phone, music and FM radio
  • Advanced wind noise cancellation
  • Versatile bike-to-bike conference intercom
  • Intercom working distance up to 2km (1.5 miles) in open terrain
  • Universal intercom - intercom with other brand headsets
  • Built-in FM radio tuner with station scan and save function
  • All-in-one helmet clamp kit
  • HD crystal clear and natural sound quality
  • Quick Bluetooth Pairing
  • Intuitive voice prompts and commands
  • Water resistant for use in inclement weather
  • Bluetooth protocol support: HSP, HFP, A2DP, AVRCP, PBAP
  • Firmware upgradeable
  • Peace of mind - thanks to the two-year warranty

Bluetooth 4.0 and Dual Bluetooth:

  • The 20S is the industry’s first dual­ module Bluetooth communication system as well as the industry’s first Bluetooth 4.0 technology
  • Dual Bluetooth modules allow for increased flexibility of functions, performance, and reliability
  • Users can take advantage of simultaneous communication by running multiple applications (music, GPS, mobile phone, intercom) and seamlessly switching back and forth as needed
  • Audio multitasking is a new feature that replaces the previous interruption-based audio functions of past Bluetooth communication devices
  • The audio multitasking function creates the most close­-to-­natural audio sound while running multiple audio functions simultaneously and intelligently


  • HD quality voice allows for communication with more than five companions over a a distance up to 2.4 km or 1.5 miles
  • Intercom group management enables users to manage intercom participants by group
  • The intercom is “universal” allowing it to function seamlessly with Sena Bluetooth communication devices as well as other Bluetooth communication headsets in the market (with future firmware upgrades)
  • Advanced Noise Cancellation technology efficiently suppresses the wind noise from motorcycle riding without distorting original voice during intercom conversation

User Interface:

  • Intuitive voice commands have been built into the 20S to ensure riders can maintain hands free control while riding
  • Voice commands allow riders to operate functions such as intercom connections, mobile phone calls, music playback control and more
  • Motion sensor feature allows the pairing of Bluetooth devices with a simple shake of the units
  • NFC (Near Field Communication) allows users an instant setup process by dramatically decreasing the pairing time required for the phone and intercom

Clamp Mount:

  • All ­in one clamp allows for versatile helmet mounting systems for more flexible and easy to switch capabilities
  • Dual microphone - one inside the helmet for intercom function and the other on the clamp for listening to environmental sound without taking off the helmet
  • The dual microphone expands the use for the rider and continues to enhance their experience
  • Includes both wired and boom-style microphones


  • Talk time: 13 hours
  • Stand-by time: 10 days
  • Dimensions (main module): 94.7 mm x 48.3 mm x 25.5 mm (3.7 in x 1.9 in x 1.0 in)
  • Speakers: driver unit 36 mm – thickness 6.5 mm
  • Boom microphone length: 190 mm
  • Wire length between speakers: 555 mm
  • Weight(main module): 60 g (2.11 oz)

Audio Specs:

  • Built-in SBC Codec
  • Wide volume control
  • Sample rate: max. 48 kHz (DAC)
  • Built-in wide band Codec (HFP)
  • Sample rate: max 16 kHz
  • FM Radio
  • Built-in FM radio with RDS AF (Radio Data System Alternate Frequencies)
  • Radio region: worldwide
  • Radio frequency specifications: 64 ~ 108MHz
  • 10 preset station memory with automatic scan function
  • Radio on time: 8~10 hours
  • In the Box:
  • Sena 20S Headset Main Unit
  • Universal Helmet Clamp
  • Wired Boom Microphone
  • Wired Microphone
  • Micro USB Power & Data Cable
  • 2.5 to 3.5 mm Audio Cable
  • Cigarette Charger
  • Glued Surface Mounting Adapter
  • Rubber Pads
  • Speaker Pads
  • Velcro Pads for Speakers
  • Velcro Pad for Boom Microphone
  • Velcro Pad for Wired Microphone
  • Allen Wrench
  • 20S-01D

4 Member Reviews

Anchorage, AK
Use intructions are inadequate

The unit itself seems to work great. Comm is clear. The problem is, there doesn't seem to be any available instructions that accurately describe how to make the unit do the varied functions it is supposed to do. It is much like getting a brand new smartphone with all the operating instructions in Chinese. Once you play with it for several hours you can get the basics. Very disappointed.

1 out of 1 people found this helpful
yes no
Jacksonville, FL
Poor customer support! Hope he replacement units work be...

I purchased a 20S Dual Pack from WingStuff (matched price fast shipping). The first time I used the 20S it would drop connections and have various issues. Sena recommends you update the software as soon as you receive the unit. My first trip was with older software. When I tried to update the software it failed because it could not detect the 20S units. I looked on the web and saw this was a known issue. After working with Sena support they agreed to replace the two units. I was not happy that I had to pay the shipping to return a $500 defective item. I send them back 2nd delivery and four days after receiving them Sena processed my RMA. Today I received an email stating the it would be 2-3 weeks before they shipped out my replacement. The number on the email forces you to voice mail. I called their main support number and you are dropped after 12 minutes on hold. The 3rd time on hold I received an answer and the rep told me the units shipped yesterday. When I asked for a tracking number he said they don't us UPS or Fedx they ship on their own trucks (to my house). after 10 more minutes on hold he admitted they don't have any to ship out.

9 out of 11 people found this helpful
yes no

Have owned these units four month. They have been returned twice due to different issues. Each time they were out of service for over four weeks from the time they broke until replaced. When they work they are excellent as stated above, but being out of service 50% of the time is not acceptable, until quality control issues are addressed I would not recommend this product.

7 out of 9 people found this helpful
yes no
Sena 20S Dual pack

I ride a Goldwing 1800. Since correctly setting the units up for my bike, which primarily involved setting the correct intercom/audio overlay sensitivity, (very easy to adjust using the phone app)they have worked perfect. As soon as I turn my headset on it connects to my phone. I hit the intercom button to connect to my wife's headset and we are set to go. My music plays, then mutes down when we talk or the GPS gives direction. Wind rarely activates the intercom and I hear no wind noise when talking to my wife. Music and voice quality are excellent. My wife can listen to her own music or we can both listen to the same music. Phone calls are clear and no one can tell I'm on the bike. I have a sena SM 10 bluetooth transmitter plugged into the factory intercom connector, and can listen to the factory radio/CB/GPS as well. All works flawlessly together.

19 out of 22 people found this helpful
yes no