Reassessment of Sena Bluetooth
I have to say, I wrote a couple of scathing reviews about this product, but, in my defense, as my wife will tell you, I'm very obstinate and won't admit when I'm wrong. In this case, I am/was...but don't tell her.
It is true that my first pair wouldn't sync. It is also true that Sena technical support accused me of not following thier very simple directions (which is where I probably should have stayed a little calmer).
However, the outcome is much more positive. After reading my review(s) on Wingstuff.com, I was contacted by Rick Grassadonia the North America Sales Manager for Sena through the Wingstuff website email.
He made arrangements to have me ship my dual pair set back to him directly and he had them replaced. He also went as far as upgrading my units to the the newer v2.0 models which allows for firmware updates (really cool). Thanks Rick, great customer support!
The new units work perfectly! That's right, they work great! They DO sync up for intercom use with my wife(maybe not the brightest side of this story). I can receive and make phone calls. The jog dial is very easy to manipulate (although my wife still bumps mine from time to time with her head). And with the Gold Wing 5 pin to 3.5mm adapters I purchased from Wingstuff.com, I can use some of Gold Wings' on board audio functions.
Overall, I would highly recommend this product to anyone who is looking for a Bluetooth solution to audio, phone and intercom functionality on their Gold Wing.
In fact, I like them so much now, I just placed an order for another dual setup for a friend for his birthday present!
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