I had one in 2015 with a user having problems getting it to work. He tried re-installing it and it worked. Don't know what the problem was, but haven't heard anything else. In some cases it might be the hardware and not Win10. My recommendation is to try it out first, doesn't cost anything and if it works buy it. I've used the software to create thumb drives for my Lexus, Pontiac, Goldwing and home stereo. I've got all my music organized into folders via genre.