Synergy Heated Clothing Controllers & Accessories

Here is an update to my earlier review. The staff at WingStuff have been extremely helpful in solving my controller problem. I did always follow the manufacturer’s instructions to plug the gear in before starting the bike, and shutting off the controls before turning off the bike, but still had an issue in keeping controllers working. After many discussions with WingStuff they decided that like all products every once in awhile someone gets the lemon, and that there may be a short in the clothing itself. WingStuff was very supportive and accepted a return for replacement of my heated Synergy clothing. I would like to thank all the staff at WingStuff for their support and solution. They really have exceptional customer service.

I live in Canada close to the Rocky Mountains and we can have cold riding days all through the season. My wife and I like to try and extend our riding season starting early in the spring and then riding late into the fall. There have been days where the temperature was -8C (16F), so heated gear just makes good sense. I purchased a complete set (jacket, pants, and gloves) of the Synergy gear in July 2008 for both of us. It is easy to install, and we used it right away on one of our trips over a high mountain pass. We were in LOVE with the warmth and comfort, and thought this was the greatest gear ever. That only lasted for about an hour and then the controllers quit working. I called WingStuff and they were very good and sent me some new controllers, but again the gear only works for an hour or so. I have now been through five controllers and have given up hope of ever having this gear REALLY work. This year I will research purchasing some new heated clothing and count this as a learning experience, one I hope you may not have to endure.

I bought 2 jacket liners to be installed on 2 bikes. There was no installation problem. The temperature controller has only three settings, but only the low setting is needed. The bad part about this product is the temperature controllers. I've had 2 fail so far. The first one on the second time I used it. The second one a few usages later. Wingstuff replaced them, but I'm leary of how long the new controllers will last.

Not a big fan so far. Should be simple. Hook the black side to the negative terminal and the red side to the positive terminal. Not really rocket science but apparently there are some considerations as I'm taking my bike in next week to find out why it won't start since trying to install the included harness for the heated liner. I have no idea what happened but I do know I had a bike that worked fine with no known issues and now I have a bike that will not even attempt to start after installation (and even removing the harness). Guess I should have done more homework.